Frequently Asked Questions
Everything you need to know about Venum combat sports gear and your orders.
How do I choose the right size for boxing gloves?
Boxing glove sizes are measured in ounces (oz). The right size depends on your body weight and the type of training: 10oz-12oz are ideal for bag work, while 14oz-16oz are recommended for sparring to ensure maximum protection.
What is your return policy for combat gear?
We offer a 30-day return policy for all unused items in their original packaging with tags attached. For hygiene reasons, products like mouthguards, protective cups, and handwraps cannot be returned if the seal is broken.
When will my order ship?
Orders are typically processed within 24 to 48 business hours. Once shipped, you will receive a tracking number via email. Standard domestic delivery usually takes 3-5 business days.
Are Venum products covered by a warranty?
Yes, all Venum products carry a legal warranty against manufacturing defects. If you believe your gear has a structural flaw, please contact our support team with photos of the issue for an assessment.
How should I care for my BJJ Gi or fight shorts?
To maximize longevity, we recommend washing your gear in cold water and hanging it to dry. Avoid using bleach or tumble dryers, as high heat can shrink the fabric and damage the technical prints.
Do you offer international shipping?
Yes, Venum ships worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout. Please note that customs duties may apply depending on your country's regulations.